{"id":10897,"date":"2022-11-08T04:36:27","date_gmt":"2022-11-08T12:36:27","guid":{"rendered":"https:\/\/www.postscanmail.com\/?p=10897"},"modified":"2024-03-03T13:08:35","modified_gmt":"2024-03-03T21:08:35","slug":"best-ways-to-reach-usps-customer-service-in-no-time","status":"publish","type":"post","link":"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html","title":{"rendered":"Best Ways to Reach USPS Customer Service in No Time","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P1-1.mp3?_=1\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P1-1.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P1-1.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">The USPS customer service is top-notch and very responsive, providing customers with various options for contacting them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The United States Postal Service (USPS), also known as the Postal Service, is a government agency that provides postal services throughout the United States.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Every day USPS delivers hundreds of thousands of packages to over 150m addresses across the nation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Though the postal service tries its best to ensure all mail and packages are delivered to their customers safely and on time, there are cases where customers encounter problems like receiving the wrong mail or packages, delayed deliveries, and others. If such happens, a customer will need to <strong>contact USPS customer service<\/strong>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, USPS relies heavily on automated systems, so there&#8217;s a high chance that it&#8217;s a bot that will answer you when you contact USPS. While this helps them to manage the high number of calls they receive daily, there are some cases in that you need to talk to an actual human.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s because there are problems that can&#8217;t be solved without the help of an actual human. Unfortunately, talking to an actual human at USPS can be tricky unless you know your way.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fortunately, there are some ways you can quickly get in touch with an actual US Postal Service customer representative who can help you to solve your problem. This guide discusses it all!<\/span><\/p>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6635d31168334\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6635d31168334\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#How_Do_I_Contact_USPS_Customer_Service\" title=\"How Do I Contact USPS Customer Service?\">How Do I Contact USPS Customer Service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#What_is_the_IVR_System_of_USPS_Customer_Service\" title=\"What is the IVR System of USPS Customer Service?\">What is the IVR System of USPS Customer Service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#What_are_the_Features_of_the_IVR_system_for_%E2%80%9CUSPS_Customer_Service%E2%80%9D\" title=\"What are the Features of the IVR system for &#8220;USPS Customer Service&#8221;\">What are the Features of the IVR system for &#8220;USPS Customer Service&#8221;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#Talk_to_a_Live_Person_in_USPS_Customer_Service\" title=\"Talk to a Live Person in USPS Customer Service\">Talk to a Live Person in USPS Customer Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#How_to_Talk_to_a_Person_on_USPS_Customer_Service\" title=\"How to Talk to a Person on USPS Customer Service\">How to Talk to a Person on USPS Customer Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#An_alternative_method_to_contacting_USPS_customer_support_service\" title=\"An alternative method to contacting USPS customer support service\">An alternative method to contacting USPS customer support service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#USPS_Customer_Support_for_Tracking\" title=\"USPS Customer Support for Tracking\">USPS Customer Support for Tracking<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#USPS_Customer_Service_for_Free_Shipping_Supplies\" title=\"USPS Customer Service for Free Shipping Supplies\">USPS Customer Service for Free Shipping Supplies<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#How_do_I_contact_USPS_Tracking_Customer_Service\" title=\"How do I contact USPS Tracking Customer Service?\">How do I contact USPS Tracking Customer Service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#Reach_Real_People_in_USPS_by_Phone_Live_Chat_Social_Network\" title=\"Reach Real People in USPS by Phone, Live Chat, Social Network\">Reach Real People in USPS by Phone, Live Chat, Social Network<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#What_to_do_if_the_USPS_Contact_Number_Is_Not_Working\" title=\"What to do if the USPS Contact Number Is Not Working?\">What to do if the USPS Contact Number Is Not Working?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#What_can_I_do_if_I_dont_have_a_tracking_number\" title=\"What can I do if I don\u2019t have a tracking number?\">What can I do if I don\u2019t have a tracking number?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#Does_USPS_have_24-hour_Customer_service\" title=\"Does USPS have 24-hour Customer service?\">Does USPS have 24-hour Customer service?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.postscanmail.com\/blog\/best-ways-to-reach-usps-customer-service-in-no-time.html\/#How_to_File_a_Customer_Service_Complaint_with_USPS\" title=\"How to File a Customer Service Complaint with USPS\">How to File a Customer Service Complaint with USPS<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_Do_I_Contact_USPS_Customer_Service\"><\/span><b>How Do I Contact USPS Customer Service?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-2\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P2-1.mp3?_=2\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P2-1.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P2-1.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">You might be asking, &#8220;<strong>how do I contact USPS customer service<\/strong>.&#8221; The USPS customer service is divided into different parts, there&#8217;s the one that involves calling a USPS customer service which is the IVR system, and there&#8217;s another one that involves talking to a USPS customer service representative.<\/span><\/p>\n<p><span style=\"color: #ff6600;\"><strong>Read More About:<\/strong><\/span>\u00a0<a class=\"maxbutton-10 maxbutton maxbutton-u-s-postal-service-holidays\" href=\"https:\/\/www.postscanmail.com\/blog\/us-postal-service-holidays.html\"><span class='mb-text'>U.S. Postal Service Holidays<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_is_the_IVR_System_of_USPS_Customer_Service\"><\/span><b>What is the IVR System of USPS Customer Service?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-3\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P3-1.mp3?_=3\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P3-1.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P3-1.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">Integrated Voice Response System (IVR) is a USPS telephone system that provides an automated response. When a customer calls the USPS customer care line 1-800-ASK-USPS (1-800-275-8777), their call will be first handled by the integrated voice response system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A customer will first be greeted and asked to choose a language option. Using keypad inputs and voice commands, customers can explain their complaints, get the information they need, or complete tasks such as finding the <a href=\"https:\/\/www.postscanmail.com\/blog\/find-the-us-post-office-nearest-and-usps-mailbox-locations.html\"><strong>nearest local post office<\/strong><\/a> or tracking a parcel.<\/span><\/p>\n<p style=\"text-align: center;\"><div id=\"fifteenbanner\" style=\"display:flex;justify-content:center\"><style>form {display: flex;justify-content: center;}.fifteenbanner {position:relative;text-decoration:none;display:inline-block;vertical-align:middle;width:360px;height:270px;border-radius:10px;border-width:0;-webkit-box-shadow: 2px 2px 2px 1px #d3d3d3;-moz-box-shadow:2px 2px 2px 1px #d3d3d3;box-shadow: 2px 2px 2px 1px #d3d3d3;background-image:url(https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/10\/10-dollars-360x270-1.png);background-repeat:no-repeat;}.fifteenbanner{cursor:pointer}<\/style><form id=\"fifteenbanner\" action=\"https:\/\/www.postscanmail.com\/locations.html\" method=\"get\"><button class=\"fifteenbanner\" type=\"submit\"><\/button><input type=\"hidden\" name=\"utm_source\" value=\"blog\"\/><input type=\"hidden\" name=\"utm_medium\" value=\"banner\"\/><input type=\"hidden\" name=\"utm_campaign\" value=\"10-dollars\"\/><\/form><\/div><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_are_the_Features_of_the_IVR_system_for_%E2%80%9CUSPS_Customer_Service%E2%80%9D\"><\/span><b>What are the Features of the IVR system for &#8220;USPS Customer Service&#8221;<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-4\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P4-1.mp3?_=4\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P4-1.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P4-1.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">The USPS Integrated Voice Response was crafted with customers in mind to give responses that will answer their questions and provide them with the information they need as quickly as possible. The software will allow users to use their words to explain the reason for calling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The menu is designed so that providing self-service options and information to calls will be very easy.<\/span><\/p>\n<p><strong>With the IVR, you can complete 5he following tasks without a customer representative&#8217;s assistance:<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Zip Code Lookup.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.postscanmail.com\/blog\/tips-and-tricks-to-choosing-the-best-mail-drop-box-location-for-your-needs.html\"><strong>Locations<\/strong><\/a> and working hours of local Post Offices.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Prices of domestic shipping.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Activation of Hold Mail.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Scheduling of Redelivery of a package.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Change of Address.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Locate offices accepting passport applications.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Track your mail and packages with your <a href=\"https:\/\/www.postscanmail.com\/blog\/usps-tracking-how-to-use-it-and-how-to-find-tracking-number.html\"><strong>USPS tracking number<\/strong><\/a>.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Integrated Voice Response System is available 24\/7 to answer your question and help you get tasks completed. Call 1-800-ASK-USPS (1-800-275-8777) to get started.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But then, self-service might not be the best way to solve your problem; that&#8217;s where the question, &#8220;how do I call a USPS customer service pops in.&#8221;<\/span><\/p>\n<p><span style=\"color: #ff6600;\"><strong>Read More About:<\/strong><\/span> <a class=\"maxbutton-9 maxbutton maxbutton-find-the-u-s-post-office-nearest\" href=\"https:\/\/www.postscanmail.com\/blog\/find-the-us-post-office-nearest-and-usps-mailbox-locations.html\"><span class='mb-text'>Find the U.S. Post Office Nearest<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Talk_to_a_Live_Person_in_USPS_Customer_Service\"><\/span><b>Talk to a Live Person in USPS Customer Service<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-5\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P5-1.mp3?_=5\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P5-1.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-USPS-Customer-P5-1.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">USPS self-service can help solve problems like Zipcode lookup, change of address, or tracking your mail or package. But there are some instances where you smell danger and only need to talk directly to an actual human and solve the problem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, you&#8217;re expecting a college admission letter, and it exceeded its delivery time, and you&#8217;re expected to sign and send it back within a few days; in this case, talking to an automated system won&#8217;t give you the peace of mind you need, you would prefer to talk to an actual human, explain your problem and know exactly what&#8217;s causing the delay.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Or maybe you&#8217;re running a small business, and some customers order packages and send them via USPS, but they call later to say the packages never arrive. Or maybe you&#8217;re expecting the package, but it never got delivered.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are also instances where another person&#8217;s package will be delivered to your address, or your mail will be forwarded to the new address of a roommate that moved out and applied for a change of address. In any of these cases, you would prefer to talk directly with a USPS staff and solve the issue. Do you think going to your local post office is the only way to do that? We&#8217;re here to prove you wrong!<\/span><\/p>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-root=\"1\">\n<colgroup>\n<col width=\"248\" \/>\n<col width=\"248\" \/>\n<col width=\"248\" \/>\n<col width=\"323\" \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Name &quot;}\">Name<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Way to communicate &quot;}\">Way to communicate<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hours&quot;}\">Hours<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;When to call?&quot;}\">When to call?<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;General USPS Customer Service&quot;}\">General USPS Customer Service<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1\u2011800\u2011ASK\u2011USPS\u00ae (1\u2011800\u2011275\u20118777)&quot;}\">1\u2011800\u2011ASK\u2011USPS\u00ae (1\u2011800\u2011275\u20118777)<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Saturday 8:00 am to 6:00 pm ET&quot;}\">Saturday 8:00 am to 6:00 pm ET<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;General inquiries about USPS services, covering topics such as mail class delivery options, pricing, and the availability of special services.\\n&quot;}\">General inquiries about USPS services, covering topics such as mail class delivery options, pricing, and the availability of special services.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;USPS Package Tracking Support \u2013 Domestic &amp; International&quot;}\">USPS Package Tracking Support \u2013 Domestic &amp; International<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1\u2011800\u2011222\u20111811&quot;}\">1\u2011800\u2011222\u20111811<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Monday through Friday 8:00 am to 8:30 pm ET Saturday 8:00 am to 6:00 pm ET&quot;}\">Monday through Friday 8:00 am to 8:30 pm ET Saturday 8:00 am to 6:00 pm ET<\/td>\n<td data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;If your USPS parcel experiences a delivery delay and the USPS.com website hasn't been recently updated, reach out to the USPS Package Tracking team.\\n\\nNote: USPS.com is the primary source for tracking your package's delivery status. Customer Service representatives do not have access to additional tracking information.&quot;}\">\n<p style=\"text-align: center;\">If your USPS parcel experiences a delivery delay and the USPS.com website hasn&#8217;t been recently updated, reach out to the USPS Package Tracking team.<\/p>\n<p style=\"text-align: center;\">Note: USPS.com is the primary source for tracking your package&#8217;s delivery status. Customer Service representatives do not have access to additional tracking information.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Free USPS Shipping Supplies\\n\\n\\n&quot;}\">Free USPS Shipping Supplies<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1\u2011800\u2011610\u20118734&quot;}\">1\u2011800\u2011610\u20118734<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Monday through Friday 7:00 am to 11:00 pm ET Saturday 7:00 am to 6:00 pm ET&quot;}\">Monday through Friday 7:00 am to 11:00 pm ET Saturday 7:00 am to 6:00 pm ET<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Contact to request complimentary shipping boxes, envelopes, and postal forms, or to report any issues with your shipping supply order.\\n&quot;}\">Contact to request complimentary shipping boxes, envelopes, and postal forms, or to report any issues with your shipping supply order.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;USPS.com Technical Support&quot;}\">USPS.com Technical Support<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1\u2011800\u2011344\u20117779&quot;}\">1\u2011800\u2011344\u20117779<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hours: Monday through Friday 8:00 am to 8:30 pm ET\\nSaturday 8:00 am to 6:00 pm ET&quot;}\">Hours: Monday through Friday 8:00 am to 8:30 pm ET<br \/>\nSaturday 8:00 am to 6:00 pm ET<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;If you encounter difficulties with web applications such as Click-N-Ship, File a Claim, PO Boxes, The Postal Store (store.usps.com), or USPS\u00ae accounts, please reach out to the USPS Technical Support team.&quot;}\">If you encounter difficulties with web applications such as Click-N-Ship, File a Claim, PO Boxes, The Postal Store (store.usps.com), or USPS\u00ae accounts, please reach out to the USPS Technical Support team.<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Postal Store Orders&quot;}\">Postal Store Orders<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;1-800-Stamp24 (1\u2011800\u2011782\u20116724)&quot;}\">1-800-Stamp24 (1\u2011800\u2011782\u20116724)<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Hours: Monday through Friday 8:00 am to 8:00 pm ET \\nSaturday 8:00 am to 6:00 pm ET&quot;}\">Hours: Monday through Friday 8:00 am to 8:00 pm ET<br \/>\nSaturday 8:00 am to 6:00 pm ET<\/td>\n<td style=\"text-align: center;\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Assistance with inquiries regarding online orders made through The Postal Store (store.usps.com).&quot;}\">Assistance with inquiries regarding online orders made through The Postal Store (store.usps.com).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Talk_to_a_Person_on_USPS_Customer_Service\"><\/span><b>How to Talk to a Person on USPS Customer Service<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-6\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/How-to-Talk-to-a-Person-on-USPS-Customer-Service-paragraph-listening.mp3?_=6\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/How-to-Talk-to-a-Person-on-USPS-Customer-Service-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/How-to-Talk-to-a-Person-on-USPS-Customer-Service-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">Talking to a USPS agent can be done in several ways, depending on your problem and preference.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way to reach an actual human in them <\/span><span style=\"font-weight: 400;\">USPS customer service is to dial their customer service phone number <strong>1-800-275-8777<\/strong> (<strong>1-800-ASK-USPS<\/strong>).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The USPS offers Live customer service on this phone from 8 a.m. to 8.30 p.m. EST Monday through Friday and from 8 a.m. to 6 p.m. EST on Saturday.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if you can&#8217;t reach a live person using the above phone number, they call using <strong>1-800-222-1811<\/strong>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you dial <strong>1-800-275-8777<\/strong> phone number, the system will first suggest you press 1 to listen to the USPS privacy policy. When you finish that, the system will suggest you switch the language to Spanish by pressing 2.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After that, the system will read the available options from the customer service automated system main menu. Don&#8217;t answer any of the options; keep saying &#8216;Agent&#8217; as the system lists the menu options.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Though the &#8220;Agent&#8221; option is not part of the menu, saying it repeatedly forces the automated system to ask if you would like to speak to an actual USPS customer service representative. Answer the question, and the system will connect you to a live USPS agent.<\/span><\/p>\n<p><strong>Here are some menu options for completing tasks that don&#8217;t relate to immediate access to a live support person.<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">If you want to track or report a lost or damaged package, say &#8216;<strong>Package<\/strong>.&#8217;\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">If you want to order stamps or check the status of your order, say &#8216;<strong>Stamps<\/strong>.&#8217;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">For scheduling redelivery, applying for change of address, post office location and working hours, activation of hold mail, zip code lookup, or pricing, say &#8216;<strong>Mail<\/strong>&#8216;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">If you are having mail delivery issues, say &#8216;<strong>Carrier<\/strong>&#8216;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">For any other problem, say &#8220;<strong>Other<\/strong>&#8220;<\/span><\/li>\n<\/ul>\n<p><strong>Things under the \u201cOther\u201d submenu include:\u00a0<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">For Passports <strong>1<\/strong><\/span><\/li>\n<li><span style=\"font-weight: 400;\">For Supplies <strong>2<\/strong><\/span><\/li>\n<li><span style=\"font-weight: 400;\">For Technical support, <strong>3<\/strong><\/span><\/li>\n<li><span style=\"font-weight: 400;\">For Fraud alert <strong>4<\/strong><\/span><\/li>\n<li><span style=\"font-weight: 400;\">For Business <strong>5<\/strong><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"An_alternative_method_to_contacting_USPS_customer_support_service\"><\/span><b>An alternative method to contacting USPS customer support service<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-7\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/An-alternative-method-to-contacting-USPS-customer-support-service-paragraph-listening.mp3?_=7\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/An-alternative-method-to-contacting-USPS-customer-support-service-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/An-alternative-method-to-contacting-USPS-customer-support-service-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">Calling isn&#8217;t the only way to reach USPS customer support service; you can also contact them via email. This can be done by filling out the <\/span><a href=\"https:\/\/emailus.usps.com\/emailUs\/iq\/usps\/request.do?forward=emailUs\" rel=\"nofollow\"><span style=\"font-weight: 400;\">USPS email form.<\/span><\/a><\/p>\n<p><strong>There are several support options under email support. They are:<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Where is my package:<\/strong> you&#8217;ll go for this option if you&#8217;re inquiring about a missing package or a parcel with a tracking number, e.g., a priority mail package or a priority mail express.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Where is my mail:<\/strong> This option is for those that want to inquire about daily mail delivery services such as redelivery of mail or package, change of address, report of mail theft, premium mail forwarding service, and package pickup services.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>USPS.com questions:<\/strong> this option is for making inquiries about technical issues of USPS products and services such as informed delivery, PO box, and Click-N-Ship.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Personnel questions, like behavior, professionalism, or compliments, are used when you want to inquire about a particular USPS staff.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Postal facility issues:<\/strong> this option is used when you ask questions about USPS locations, working hours, signage, access, and appearance.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Business Inquiries:<\/strong> This is for making inquiries about USPS business products and services such as bulk mail, Permit holders, and Non-profit.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><b>Who Should You Contact about Technical support for the USPS.com website and applications?<\/b><\/h3>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-8\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Who-Should-You-Contact-about-Technical-support-for-the-USPS.com-website-and-applications-paragraph-listening.mp3?_=8\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Who-Should-You-Contact-about-Technical-support-for-the-USPS.com-website-and-applications-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Who-Should-You-Contact-about-Technical-support-for-the-USPS.com-website-and-applications-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">If you&#8217;re having issues with the USPS website or application, reach out to them via USPS technical support phone number <strong>1-800-344-7779<\/strong>.<\/span><\/p>\n<p><strong>This covers support for:<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">ClickNShip<\/span><\/li>\n<li><span style=\"font-weight: 400;\">File a Claim<\/span><\/li>\n<li><span style=\"font-weight: 400;\">USPS accounts<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Postal Store\u00a0<\/span><\/li>\n<li><a href=\"https:\/\/www.postscanmail.com\/services\/virtual-po-box-with-street-address.html\"><strong>PO box<\/strong><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">USPS technical support works between 8 a.m. to 8:30 p.m. EST Monday through Friday and from 8 a.m. to 6 p.m. on Saturday.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"USPS_Customer_Support_for_Tracking\"><\/span><b>USPS Customer Support for Tracking<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-9\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Support-for-Tracking-paragraph-listening.mp3?_=9\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Support-for-Tracking-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Support-for-Tracking-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">If you have tracking issues or want to know your package&#8217;s whereabouts, consider calling the USPS Tracking phone number, 1-800-222-1811.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This number could be used both for local and international <a href=\"https:\/\/www.postscanmail.com\/blog\/usps-tracking-how-to-use-it-and-how-to-find-tracking-number.html\"><strong>USPS tracking<\/strong><\/a>.<\/span><\/p>\n<p><strong>There are three selections under the USPS tracking number. They are:<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">For tracking of your package, say \u201c<strong>Tracking<\/strong>\u201d<\/span><\/li>\n<li><span style=\"font-weight: 400;\">For redelivery of a mail or package, say \u201c<strong>Redelivery<\/strong>\u201d<\/span><\/li>\n<li><span style=\"font-weight: 400;\">For case, the lookup says \u201c<strong>Case<\/strong>\u201d<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #ff6600;\"><strong>Read More About:<\/strong><\/span> <a class=\"maxbutton-8 maxbutton maxbutton-usps-tracking\" href=\"https:\/\/www.postscanmail.com\/blog\/usps-tracking-how-to-use-it-and-how-to-find-tracking-number.html\"><span class='mb-text'>USPS Tracking [All You Need To know]<\/span><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"USPS_Customer_Service_for_Free_Shipping_Supplies\"><\/span><b>USPS Customer Service for Free Shipping Supplies<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-10\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Service-for-Free-Shipping-Supplies-paragraph-listening.mp3?_=10\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Service-for-Free-Shipping-Supplies-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Service-for-Free-Shipping-Supplies-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">If you want to contact USPS about free shipping supplies, dial <strong>1-800-610-8734<\/strong>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By calling this number, you&#8217;ll be able to order shipping envelopes, boxes, or postal forms or report a problem with your shipping supply order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The working hours of USPS customer support for free shipping supplies at Monday through Friday from 7 a.m. to 11 p.m. EST and on Saturday from 7 a.m. to 6 p.m. EST.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>USPS Customer Support for Stamps and Postal Store Orders<\/b><\/h3>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-11\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Support-for-Stamps-and-Postal-Store-Orders-paragraph-listening.mp3?_=11\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Support-for-Stamps-and-Postal-Store-Orders-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/USPS-Customer-Support-for-Stamps-and-Postal-Store-Orders-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">If you want to contact USPS regarding postal store orders and <a href=\"https:\/\/www.postscanmail.com\/blog\/usps-forever-stamps-all-you-need-to-know.html\"><strong>stamps<\/strong><\/a>, please call 1-800-782-6724 (1-800-Stamp24).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The working hours of USPS customer Support for Stamps and Postal Store orders are Monday through Friday from 8 a.m. to 8.30 p.m. EST and on Saturday from 8 a.m. to 6 p.m. EST.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_do_I_contact_USPS_Tracking_Customer_Service\"><\/span>How do I contact USPS Tracking Customer Service?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While &#8220;USPS Tracking Customer Service&#8221; isn&#8217;t a separate department, here are the different ways to reach USPS for assistance with your package tracking inquiries:<\/p>\n<h3>\n<strong>USPS Customer Service Phone Number<\/strong><\/h3>\n<p>You can contact US Postal Service customer service by dialing 1-800-ASK-USPS (1-800-275-8777). This phone line enables you to inquire about USPS services, track packages, and report lost mail directly to a live agent. It&#8217;s accessible for both international and domestic inquiries. Upon calling, you&#8217;ll be prompted to select from several options, including technical support, stamp or supply orders, and filing a claim.<\/p>\n<p>This USPS phone line operates Monday through Friday, from 8:00 AM to 8:30 PM EST, and on Saturdays from 8:00 AM to 6:00 PM EST. A USPS customer service representative will address your concerns or guide you to the appropriate department.<\/p>\n<h3>USPS Customer Service Email<\/h3>\n<p>Another avenue for support offered by USPS customer service is through email. This method allows you to send inquiries or complaints to USPS via email. While email support may not yield the quickest response times due to variations in email volume, providing comprehensive information and details in your email can help expedite the process. You can find the email address for USPS customer service on their official website.<\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Reach_Real_People_in_USPS_by_Phone_Live_Chat_Social_Network\"><\/span><b>Reach Real People in USPS by Phone, Live Chat, Social Network<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-12\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-Real-People-in-USPS-by-Phone-Live-Chat-Social-Network-paragraph-listening.mp3?_=12\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-Real-People-in-USPS-by-Phone-Live-Chat-Social-Network-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Reach-Real-People-in-USPS-by-Phone-Live-Chat-Social-Network-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">When trying to contact the USPS customer support service, make sure you tried multiple options. If you call live customer service and there isn&#8217;t an agent to answer you, try a live chat \u2013 though it can take a few hours for USPS to get back to you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, you can direct message the postal service via the official USPS Facebook or Twitter accounts, as you may be lucky to get answered by a customer representative quicker. Sometimes they are online 24\/7, so it is also a good option.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, if you want to file a complaint or submit positive feedback, you can drop your complaint or comment under these Instagram posts or YouTube videos, and in some cases, the postal will respond to it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also request their help via their Twitter page or Facebook page.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To ensure the convenience of its customers, USPS provided many options where they could be reached easily.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_to_do_if_the_USPS_Contact_Number_Is_Not_Working\"><\/span><b>What to do if the USPS Contact Number Is Not Working?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-13\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/What-to-do-if-the-USPS-Contact-Number-Is-Not-Working-paragraph-listening.mp3?_=13\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/What-to-do-if-the-USPS-Contact-Number-Is-Not-Working-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/What-to-do-if-the-USPS-Contact-Number-Is-Not-Working-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\">The USPS Customer service menu isn&#8217;t constant; it changes over time. Customer support options and contact numbers can be added or removed at any time. Therefore, if you call a USPS phone number and it isn&#8217;t going through, it may be a network issue, or you&#8217;re calling during their closed hours. Also, it can be that the number has been changed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have problems getting an actual person in USPS customer service with the instructions outlined above, please comment in the comments section below so we can do more research and improve this guide. We are continuously checking the customer service contact numbers, emails, and chats to ensure the instructions on Talk to a Live Person in USPS Customer Service are up to date and accurate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, if you&#8217;ve successfully reached a live customer service agent in USPS with our guide, please comment in the comments section so that others can use it too.<\/span><\/p>\n<h2 class=\"query-text ng-star-inserted\" dir=\"ltr\"><span class=\"ez-toc-section\" id=\"What_can_I_do_if_I_dont_have_a_tracking_number\"><\/span>What can I do if I don\u2019t have a tracking number?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p data-sourcepos=\"1:1-1:105\">If you don&#8217;t have a tracking number for your USPS package, there are still a few options you can explore:<\/p>\n<ol data-sourcepos=\"3:1-11:375\">\n<li data-sourcepos=\"3:1-6:0\">\n<p data-sourcepos=\"3:4-3:27\"><strong>Check your records:<\/strong><\/p>\n<ul data-sourcepos=\"4:5-6:0\">\n<li data-sourcepos=\"4:5-4:101\">Look for your email confirmation or receipt from USPS, which might include the tracking number.<\/li>\n<li data-sourcepos=\"5:5-6:0\">If you ordered the package online, the retailer&#8217;s website or confirmation email might have the tracking information.<\/li>\n<\/ul>\n<\/li>\n<li data-sourcepos=\"7:1-9:0\">\n<p data-sourcepos=\"7:4-7:27\"><strong>Contact the sender:<\/strong><\/p>\n<ul data-sourcepos=\"8:5-9:0\">\n<li data-sourcepos=\"8:5-9:0\">If you know who sent the package, reach out to them and inquire about the tracking number. They might have it readily available.<\/li>\n<\/ul>\n<\/li>\n<li data-sourcepos=\"10:1-11:375\">\n<p data-sourcepos=\"10:4-10:21\"><strong>Contact USPS:<\/strong><\/p>\n<ul data-sourcepos=\"11:5-11:375\">\n<li data-sourcepos=\"11:5-11:375\">You can call your local USPS office or visit their website to inquire about your package. Be prepared to provide details like the recipient&#8217;s name, address, and the date it was mailed (if known). While they might not be able to locate the package without a tracking number, they could offer general information about delivery timelines for the specific mail class used.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Does_USPS_have_24-hour_Customer_service\"><\/span><b>Does USPS have 24-hour Customer service?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-14\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Does-USPS-have-24-hour-Customer-service-paragraph-listening.mp3?_=14\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Does-USPS-have-24-hour-Customer-service-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/Does-USPS-have-24-hour-Customer-service-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\"><strong>Yes<\/strong>, the USPS Self-service options are <strong>available 24\/7<\/strong>; you can always report your problems or complete tasks by calling <strong>1-800-ASK-USPS<\/strong> (1-800-275-8777) at any time.<\/span><\/p>\n<p><strong>Also, there are real Customer Service representatives that are available to take your calls; their working hours are:<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Monday through Friday from 8:00 a.m. to 8:30 p.m. EST (working hours in Alaska and Hawaii are 8 a.m. &#8211; 9:30 p.m. EST).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Saturdays from 8:00 a.m. to 6:00 p.m. EST (working hours in Alaska and Hawaii are 8:00 a.m. &#8211; 7:00 p.m. ET).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Sundays &#8211; Closed.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.postscanmail.com\/blog\/us-postal-service-holidays.html\"><strong>Postal Holidays<\/strong><\/a> &#8211; Closed.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_File_a_Customer_Service_Complaint_with_USPS\"><\/span><b>How to File a Customer Service Complaint with USPS<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<audio class=\"wp-audio-shortcode\" id=\"audio-10897-15\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/How-to-File-a-Customer-Service-Complaint-with-USPS-paragraph-listening.mp3?_=15\" \/><a href=\"https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/How-to-File-a-Customer-Service-Complaint-with-USPS-paragraph-listening.mp3\">https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/11\/How-to-File-a-Customer-Service-Complaint-with-USPS-paragraph-listening.mp3<\/a><\/audio>\n<p><span style=\"font-weight: 400;\"><strong>\u25ba<\/strong>If you have a complaint, compliment, or recommendation for the <\/span><a href=\"https:\/\/www.usps.com\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">United State Postal Service (USPS)?<\/span><\/a><span style=\"font-weight: 400;\"> Or want to know <strong>more information about USPS\u2019s services? Here are some ways to do it:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Contact them through the USPS website&#8217;s &#8216;<\/span><a href=\"https:\/\/usps.force.com\/emailus\/s\/\" rel=\"nofollow\"><span style=\"font-weight: 400;\">Email Us<\/span><\/a><span style=\"font-weight: 400;\"> form. Choose an inquiry type that most closely relates to your complaint or question. You can also file a claim or request a refund directly on their website.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Call them via 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Talk to the postmaster or station manager of your <\/span><a href=\"https:\/\/tools.usps.com\/find-location.htm\" rel=\"nofollow\"><span style=\"font-weight: 400;\">local post office.<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\">Go to your <\/span><a href=\"https:\/\/postalpro.usps.com\/ppro-tools\/consumer-affairs\" rel=\"nofollow\"><span style=\"font-weight: 400;\">district consumer office <\/span><\/a><span style=\"font-weight: 400;\">or Talk to the postal consumer and industry affairs office that handles questions about your location.<\/span><\/li>\n<\/ul>\n<p><strong>Write a letter to the United States Postal Service\u2019s Headquarters Consumer Advocate office through their address:\u00a0<\/strong><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">United States Postal Service.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Office of the Consumer Advocate.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">475 L\u2019 Enfant Plaza, SW.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Washington, D.C. 20260-0004.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><strong>\u25ba<\/strong>If you experience Theft, Fraud, or Waste by the USPS or their Employee, you can file a complaint with the USPS Office of the Inspector General (OIG) by filing an online complaint or Calling 1-888-USPS-OIG (1-888-877-7644).<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Click on the next button to find more information about contacting the OIG<\/strong>. <\/span><strong><a href=\"https:\/\/www.uspsoig.gov\/uspsoig-contact\" rel=\"nofollow\">Here<\/a><\/strong><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>\u25ba<\/strong>For Mail Fraud or Theft by an individual or Company, please, contact the U.S. Postal Inspection Service, the federal law enforcement agency that protects the mail system.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">For cases of Mail Fraud &#8211; <a class=\"maxbutton-11 maxbutton maxbutton-file-an-online-mail-fraud-complaint\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/ehome.uspis.gov\/fcsexternal\/default.aspx\"><span class='mb-text'>File an online mail fraud complaint<\/span><\/a>\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">For cases of Mail Theft &#8211; <a class=\"maxbutton-12 maxbutton maxbutton-file-a-mail-theft-complaint-online\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/faq.usps.com\/s\/article\/Mail-Theft\"><span class='mb-text'>File a mail theft complaint online<\/span><\/a>\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>\u25ba<\/strong>To Comment or make a Complaint About a Policy Change<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to express your opinion on specific USPS policy changes, such as Postage rates, please contact the Postal Regulatory Commission (PRC) by filling out their <\/span><a href=\"https:\/\/www.prc.gov\/contact\" rel=\"nofollow\"><span style=\"font-weight: 400;\">online form.<\/span><\/a><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u00a0<a class=\"maxbutton-13 maxbutton maxbutton-postscan-mail-forwarding-service-instead-of-usps\" href=\"https:\/\/www.postscanmail.com\/blog\/why-should-you-use-postscan-mail-forwarding-service-instead-of-usps-mail-forwarding.html\"><span class='mb-text'>Why Should You Use PostScan Mail Forwarding Service Instead of USPS Mail Forwarding?<\/span><\/a><\/span><\/p>\n<p style=\"text-align: center;\"><div id=\"fifteenbanner\" style=\"display:flex;justify-content:center\"><style>form {display: flex;justify-content: center;}.fifteenbanner {position:relative;text-decoration:none;display:inline-block;vertical-align:middle;width:360px;height:270px;border-radius:10px;border-width:0;-webkit-box-shadow: 2px 2px 2px 1px #d3d3d3;-moz-box-shadow:2px 2px 2px 1px #d3d3d3;box-shadow: 2px 2px 2px 1px #d3d3d3;background-image:url(https:\/\/www.postscanmail.com\/wp-content\/uploads\/2022\/10\/10-dollars-360x270-1.png);background-repeat:no-repeat;}.fifteenbanner{cursor:pointer}<\/style><form id=\"fifteenbanner\" action=\"https:\/\/www.postscanmail.com\/locations.html\" method=\"get\"><button class=\"fifteenbanner\" type=\"submit\"><\/button><input type=\"hidden\" name=\"utm_source\" value=\"blog\"\/><input type=\"hidden\" name=\"utm_medium\" value=\"banner\"\/><input type=\"hidden\" name=\"utm_campaign\" value=\"10-dollars\"\/><\/form><\/div><\/p>\n<a class=\"maxbutton-7 maxbutton maxbutton-you-might-also-like\" href=\"javascript:void(0);\"><span class='mb-text'>You Might Also Like:<\/span><\/a>\n<ul>\n<li><a href=\"https:\/\/www.postscanmail.com\/blog\/does-usps-deliver-on-sunday.html\"><strong class=\"bread-current bread-10323\" title=\"Does USPS Deliver on Sunday?\">Does USPS Deliver on Sunday?<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.postscanmail.com\/blog\/what-time-does-mail-get-delivered-by-usps.html\"><strong class=\"bread-current bread-9949\" title=\"What Time Does Mail Get Delivered By USPS\">What Time Does Mail Get Delivered By USPS<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.postscanmail.com\/blog\/mail-delivery-time-how-long-will-mail-take-from-zip-code-to-zip-code.html\"><strong class=\"bread-current bread-10078\" title=\"Mail Delivery Time: How Long Will Mail Take From Zip Code To Zip Code?\">Mail Delivery Time: How Long Will Mail Take From Zip Code To Zip Code?<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.postscanmail.com\/blog\/why-is-my-package-still-in-transit-at-usps-usps-package-not-moving.html\"><strong class=\"bread-current bread-10010\" title=\"Why Is My Package Still in Transit at USPS? USPS Package Not Moving\">Why Is My Package Still in Transit at USPS? USPS Package Not Moving<\/strong><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>The USPS customer service is top-notch and very responsive, providing customers with various options for contacting them. The United States Postal Service (USPS), also known as the Postal Service, is a government agency that provides postal services throughout the United States. Every day USPS delivers hundreds of thousands of packages to over 150m addresses across [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":23,"featured_media":10904,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[54],"acf":[],"amp_enabled":true,"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/posts\/10897"}],"collection":[{"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/comments?post=10897"}],"version-history":[{"count":17,"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/posts\/10897\/revisions"}],"predecessor-version":[{"id":18945,"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/posts\/10897\/revisions\/18945"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/media\/10904"}],"wp:attachment":[{"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/media?parent=10897"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/categories?post=10897"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.postscanmail.com\/wp-json\/wp\/v2\/tags?post=10897"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}