Updated on March 6th, 2024

You must have heard about USPS regional facilities, but do you know what a USPS regional facility is, where the USPS regional facility is, how it works, and what its main purpose is? 

Well, this guide discusses all you need to know about USPS regional facility, so you’ll understand how your mail is delivered and how you can track down any missing mail or package.

In 2020 alone, it was reported that the United States Postal Service (USPS) handled more than 129.2 billion mail pieces.

About 52.6 billion pieces of that mail were first-class mail, meaning that millions and millions of pieces of mail moved through USPS Regional Facilities every day on their way to their final destination. Without a doubt, the U.S postal service handles a lot of mail and packages every day.

Also, statistics have shown that USPS has over 231000 delivery routes with more than 200,00 mail delivery vehicles traveling within those routes daily, covering thousands of miles to ensure that each U.S resident gets their mail around the same time, 6 days a week.

The logistics and operation behind the USPS are excellent.

Almost everyone gets their mail quickly and efficiently within the same time daily has shown how high-end and intelligent the logistics are; the systems of the Postal Service take advantage of each moment of every day and how smooth the USPS mailing process has become.

Below we go into how each piece of mail moves through the USPS system, bouncing from one USPS regional facility to the next until it gets to its final destination; let’s take a look at what is a USPS regional facility and its locations.

What Is USPS Regional Facility

USPS regional facility, also known as USPS regional distribution facility, isn’t as large and straightforward as you might think. It’s simply a high technology large warehouse where all mail and packages are processed and distributed. Or simply a clearing house that organizes ensures every piece is headed in the right direction.

Regional Facilities serve as essential hubs for receiving, sorting, and dispatching mail along its designated route. During its journey from sender to recipient, your mail makes several stops, including regional facilities known as Processing and Distribution Centers. Here, mail specific to the area undergoes thorough examination, sorting, and forwarding to its subsequent destination.

The duration of stay at each facility can vary from a few hours to a few days, predominantly influenced by the facility’s size.

The “Origin Facility” marks the initial regional facility encountered by your mail on its journey.

The United States Postal Service (USPS) operates hundreds of these facilities nationwide. For further insights, you can explore and learn more about them through their Facility Access and Shipment Tracking tool.

It’s important to note the distinction between these regional facilities and post offices, also known as “Customer Service Facilities,” which serve as the final point before your mail is delivered to your residence by a mail carrier.

USPS operates 22 regional facilities around the United States. On average, a mail or package spends 24 hours or less at a regional facility before moving to the following route of its journey. However, unescapable reasons like bad weather or faulty machinery may cause your mail to spend more than 24 hours in a regional facility.

If you regularly track your mail and packages, there’s a high chance you’ve noticed your mail got to some weird locations. You might be wondering, what on earth is this? But that’s how USPS works!

For example, if you reside in the state of Ohio and a package is being sent to you from California may move east, going from one regional hub to the next along the don’t until it is about to reach you. It will bounce into New York or Pennsylvania before circling back to Ohio in two or three days.

If you aren’t knowledgeable of how USPS operates, you would be confused at why a mail or package would skip the state it was supposed to be delivered to go to another location and then reevaluate to its delivery destination. Well, that’s how the regional distribution setup of USPS works all the time.

In some cases, your mail or package will move in weird ways; that’s simply because your package is traveling alongside thousands of other mail and packages, and they are broken down into different groups in various pallets as they move through different regional hubs.

So, suppose your mail is grouped in a pallet traveling east than the state of Ohio. In that case, it will first land in eastern states like New York or Pennsylvania, where it will be resorted, rerouted, and sent back to the west. From there, it will eventually drop in your mailbox. 

While this logistical system (known as the wheel and spoke system) might look silly and unwise to many, it is a very efficient way of taking your mail from one destination to another.

Also, there is a lot that has to do with the USPS regional facilities that are related to your mailing addresses. While people living on the coasts will likely have linear mail delivery paths, those living in the middle of the country might have more zigzags on their mailing route.

Where are the USPS Regional Facilities?

As explained above, USPS operates 22 regional facilities around the United States. These facilities are strategically scattered within the US.

Some of the states with regional facilities include:

  • Pennsylvania
  • New York
  • Texas
  • California
  • Illinois 
  • Florida

Check here for the complete list of the USPS regional facilities.

Get USPS Regional Facilities List

What Does Arrived at USPS Regional Destination Facility Mean?

Suppose you received a notification in your tracking system saying, “Arrived at USPS Regional Facility“, and you’re confused as the package is supposed to be at your doorstep. In that case, this message means that your mail piece, package, or postcard has landed in dozens of regional hubs and distribution centers of the United States Postal Service.

Whenever you send a mail or package through USPS, it goes through different distribution centers before reaching its final destination.

Every region of the U.S has a USPS distribution center that acts as a main USPS clearing house for organizing mail that is either headed directly to that region or used as a waypoint for mail and packages that will move from there to another regional hub.

As soon as mail and packages arrive at a regional facility, they will be sorted into different groups, broken down from their initial traveling pallets, and then re-grouped into another pallet before it continues their journey.

Thus, seeing the “Arrived at USPS Regional Facility” update means your mail or package has safely arrived at a destination where it will be sorted and rerouted, then sent to the following distribution center.

In some cases, your mail or packages may be delivered to your mailbox within a day or two – that’s if it is in your region distribution center and all that remains is handing it over to your post office. Sometimes, the update might indicate your mail or package has just started its journey.


Here’s where another question pops in, Are the USPS Regional Facility and USPS Distribution Center the same?

Yes, USPS regional facility and USPS distribution center mean the same thing and can be used interchangeably.

In simpler terms, your shipment will pass through several USPS regional facilities before finally reaching the USPS Regional Distribution Facilities, from where it will be sent to your local post office, and your mail carrier will drop it off at your doorstep.


What does “Arrived at USPS Regional Origin Facility” mean?

The USPS Regional Origin Facility are sorting center where every mail, package, or postcard is sorted. The first USPS regional facility your shipment entered is what is referred to as the regional origin facility. From there, the route of your mail or package is decided.

Therefore, when your tracking information shows “Arrived at USPS origin facility“, your shipment has arrived at the first USPS regional facility. From there, it will be sent to the next facility center till it reaches the post office.


Role Of USPS Regional Facility

The role of USPS regional facility centers is processing, sorting, and redistribution of mail and packages. These regional facilities try their best to ensure every mail doesn’t spend more than 24 hours before it is sorted, redistributed, and sent to the next destination.

The centers do sorting based on the delivery address of emails, which is why it’s imperative to provide the right address for your shipment.


What Does Departed USPS Regional Facility?

If you check your tracking information and it shows “Departed USPS Regional Facility“, it means that it has been sorted in the last regional facility and is on its way to the next destination.  This could be another regional facility, post office, or delivery address.

But in most cases, this information means your parcel is on its way to another regional facility. This doesn’t call for worries as your shipment is still making its way to you, and USPS will ensure they deliver it to you as soon as possible.

  • Expect to receive multiple notifications as your package travels through various regional facilities on its route to the final destination.
  • When the status indicates “Arrived at USPS Regional Facility,” it signifies that your mail has successfully reached a sorting center, preparing for the next phase of its journey.

How to find USPS regional facilities?

While it’s not typical to pick up your shipment from a USPS regional facility, sometimes you will be anxious to know the regional hub location where your mail is, especially if you’re expecting significant mail.

Here’s where the USPS locator tool comes in handy! With this tool, you can easily locate any USPS location, either a Post office, collection boxes, self-service kiosk, post, village post office, national retailer, etc.

All you have to do is input your zip code, specify the location you’re searching for, and how far or near you want your search to be restricted.

Find USPS Regional Facilities Locations

How Long Does a Package Stay at a Regional Distribution Center?

There’s no general answer to how long your mail or package will stay in a USPS Regional hub.

Sometimes, mail and packages will move into a regional facility, get sorted, and be sent out in a few hours. Mail pieces might sometimes spend a day or two in a regional center.

In rare cases, your shipment might stay for more than a couple of days before enough mail is gathered to continue the journey. This happens when the regional center doesn’t receive much mail.

It’s good you know that many factors affect how fast or slow your mail move through different USPS regional facilities.

For the thing, the number of mails a regional facility handles daily would surely impact how fast and efficiently it will be able to sort and reroute mail pieces through the system.

Regional Facilities that receive hundreds of thousands of mail daily will have a tough time sorting and rerouting those shipments compared to facilities that receive a small number of mail. Mail volume may also be impacted by the period of the year. There are peak seasons like Christmas, New Year, and Easter when almost everyone is sending or receiving packages; during such times, your mail might spend more time in the regional facility before it’s sent out.

During these holiday seasons, even facilities that don’t usually have a high number of mail experience a massive skyrocket in the mail and packages they need to process.

During USPS holidays, USPS also experiences a tremendous volume of mail during Mother’s Day, as many parcels and packages are sent.

Other factors that can affect how long your mail spends in a regional facility include harsh weather conditions that affect how smoothly operations go at the facility.  Faulty machinery and other circumstances can affect your mail moving from one regional facility to the next.

For one thing, there’s no way you can influence how slowly or quickly your mail passes through the sorting process and gets rerouted to the next USPS regional facility. All you’ve to do is sit back and let USPS handle your mail.


Are My Mails and Packages Safe at a USPS Regional Facility?

Without a doubt, your mail and packages are safe at USPS regional facilities. After all, we are talking about large hubs run, organized, and maintained by the United States Postal Service, a division of the Federal Government of the United States.

 Regional facilities aren’t your normal commercial warehouses with hundreds of staff working under the same roof. These are hubs dedicated to handling mail and packages moving across the country and are as secure as any other federal property.

All the employees working in the regional facilities are USPS staff, and in most cases, these facilities have invested in high-end technologies to protect your mail and packages.

If your mail is being held at a USPS Regional Facility for a day or two, there’s no cause for alarm, except if your tracking info keeps saying it’s in a regional facility for a week or two.

Even at that, you can always contact USPS customer service to see if they can hint at what’s causing the delay.


Where Do USPS Packages Go After a Regional Distribution Facility?

The following location of your package after leaving a regional facility depends on the package’s destination.

If there’s still a long way before it reaches its final destination, it will likely branch into another regional distribution center close to its destination address.

On the other hand, if it’s already close to its destination address, it will be handed over to the nearest destination facility to its delivery address. From the destination facility, it will be taken to the local post office and then dropped off at the receiver’s doorstep.


How Soon After Leaving a Regional Facility, Will My Mail Be Delivered?

Just like knowing how long your package might spend in a regional facility, it’s difficult to know exactly how soon your package will arrive after it reaches a regional facility since there are over 20 USPS regional facilities around the United States. In some cases, you’ll receive this notification from the post office to the nearest regional facility from the location of your sender. In such cases, you shouldn’t expect the mail to arrive the next day.

In other cases, you’ll receive a notification when a piece of mail has arrived at the regional facility closest to the receiver’s address; this means the mail might be in your mailbox in the next day or two.

Generally, seeing the “Arrived at a regional facility” message on your tracking system indicates that your mail has reached a regional facility and is probably going to land in a couple of regional facilities before it reaches its final destination.

However, the good news is, seeing the “Arrived at a regional facility” notification doesn’t only mean your mail is moving but also shows that it is in a secured location, not just wandering in an unknown location.

The update also indicates that your mail has been scanned at a regional facility with other mail pieces, and it’s likely passing through automatic sorting machines as you read that update. And it’s been preparing to move on to the next step of its journey.

If you regularly receive mail and track its journey, you’ll be able to figure out how many regional facilities mail has to pass through before reaching your doorstep.

Depending on how far your package is going or coming, you will see the regional facility notification pop up on your tracking system several times or just once.

Mail pieces sent within the same town will not pass through more than one regional facility. On the other hand, mail pieces sent across the country are likely to pass three or more regional facilities before bouncing into the post office or the destination address of the recipient. 

While not getting your mail delivered after seeing the “arrived in a regional facility” notification can be annoying, it’s important to remember that your mail was moving and headed towards its delivery destination as opposed to seeing the “stuck in transit” notification where you don’t know the fate of your mail.

If you’re curious about how many days your packages will take, consider keeping track of the regional facility’s location and the time it takes for your mail to arrive. Over time, you may be able to determine the distance between a regional facility and the destination address of your packages.


Regional facility phone number

There isn’t a USPS number that you’ll call and talk directly to the Regional Facility where your mail it.

However, there are many ways to contact USPS, so you can always choose the best method to receive help.

You can either fill out a brief form on their site or sort out your problem by checking on the most frequently asked questions on the USPS FAQs site.

USPS has a lot of provided contact details for Postal store orders, technical support, and other problems their customers might encounter.

Also, you can contact USPS via email.

Please answer a few questions about your problem using their online form. It’s recommended that you supply as much information as possible to make it easy for USPS staff to assist you.

Also, you can visit a post office and report your problem. If you don’t know the post office in charge of your address, please use the USPS Post office locator. Input your city, state, and zip code to find the nearest USPS location.

The USPS Mailing & Shipping Solutions Center (MSSC) is a branch of USPS that’s open to assist with commercial mailing and shipping issues.

You can quickly contact the USPS MSSC by sending them an Email: at MSSC@usps.gov or calling their Phone number:  1-877-672-0007.

The branch operates from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (7:00 a.m. to 7:00 p.m. Central Time). However, they’re closed on weekends and holidays.


How To Make the Mailing Process Go Faster

Honestly, there is no way you can speed up the shipping process of your packages. However, USPS provides its customers various shipping options at varying prices and speeds. Therefore, if the package you are shipping is time sensitive, you can consider choosing faster shipping plans, like the USPS Priority Mail or the USPS Priority Mail Express. But you should know that these shipping options are more expensive.

This can be done before the shipping process starts; however, you can’t control anything once your shipping process starts. The package will be moved at its own pace, influenced by weather conditions, the volume of mail, and other factors. In this case, all you’ve to do is patiently wait for it to arrive.

You must know that in most cases, delays are caused by the regional facility, the number of mail handling, etc.

Nevertheless, you can follow some tips and tricks to ensure your mail or package arrives at its destination quickly and safely. Below are some:

Ensure you put the correct address:

This might sound nonimportant, but you would be surprised to hear that not double checking the recipient’s address before sending off a mail might lead to unnecessary problems, one of which is the mysterious “stuck in transit” notification or even mail loss.

Before sending a package, check all necessary information, including the street number, state, city, and zip code.

Use a reliable mailing service:

Using a trusted and reliable mailing service can never be over-emphasized!

 The USPS is a trusted and reliable mailing service that has been around for hundreds of years.

Also, there are other reliable mailing services out there that you can use, such as FedEx, DHL, or UPS. You can choose express mailing options to upgrade your delivery to arrive faster.

Send out your mail early:

Whether you’re sending a Mother’s Day package to your mom or a Children’s Day package to your younger sibling, consider sending it earlier, so it arrives on time. Preferably, during peak seasons, a few days in advance, if not a week.

 This will ensure that even if the mailing service has a lot of mail to handle, your package will still arrive at its destination before the due date.


USPS Regional Facility – Final Thoughts

The USPS Regional Facilities play an important role in your mail and package journey.

All your mail and packages are processed, sorted, and rerouted until they arrive at their delivery destination. As explained earlier, seeing the “Arrived at a regional facility” doesn’t mean your mail has reached its final destination before delivery; it might be that the journey has just started or has ended. The message indicates that your mail is safe and is making its journey to its delivery destination.

Generally, every mail will pass through at least one regional facility before it gets delivered to its final destination. These regional facilities are large warehouses that ensure your mail and packages are accurately processed and are making their journey to the recipient address on time.

While there isn’t a general timing of how long a mail can spend in a regional facility before moving to its next destination, mail usually spends 24 hours or less except if there are specific problems like bad weather or faulty machinery.

Even if your mail takes two to three days in a regional facility, there’s no need to fret; USPS will ensure it got delivered to you or your recipient hale and hearty. But if you’re too anxious, contacting USPS customer care won’t be a bad idea.


PostScan Mail – The Best Solution to Control Your Mailbox

Handling mail the traditional way can be frustrating, especially if you receive many emails or you’re an RVer or traveler always on the move. We recommend switching to a modern mailbox solution like the PostScan Mail Virtual mailbox.

Starting in 2012, PostScan Mail is one of the most reliable digital box providers in the United States, providing valuable services and features to its customers at a budget-friendly price. The company was founded on the idea that everyone should be able to manage their mail digitally and conveniently.

PostScan Mail has over 400 real street addresses in different locations in the United States and many mail processing centers. We quickly scan, process, and upload users’ mail to their virtual mailbox so that they can decide how they want it to be managed.

Features of PostScan Mail:

Online Mail Management: 

With PostScan Mail, you can manage your mail digitally using our high-end online features. Once you create your PostScan Mail account, please select from our hundreds street address and choose the subscription that best fits your needs and budget. Please fill out the USPS 1583 form, get it notarized and submit it to us with two forms of ID; then, all your mail and packages will be redirected to our secured mailing facility.

Once we receive your mail, we’ll scan the front and upload it to your virtual mailbox to view.

Mail Scanning:

One of the most impressive features of PostScan Mail is our Mail Scanning feature. We ensure that all your mail is scanned crisp, clear way you can view it without squinting.  This is achieved with integrated options like clear scanned images, free uploads, and spam filters.

Our Spam filter allows you to filter out junk mail so that you have a clean and neat mailbox that contains mail worth your time and energy. Upon request, PostScan Mail will open and scan your mail, then send it directly to your virtual mailbox while ensuring your privacy is 100% protected during the process.

What more? The PostScan Mail open and scan features save you a lot of time and money you’d have invested in going to the post office to check the mail in your PO box. Our mail scanning service ensures you can read your mail where ever you are at any time. 

Mail and package forwarding:

Forwarding mail and packages to any address have never been so easy! PostScan Mail offers mail and package forwarding at a competitive price. Not only that, we ensure that all your packages are delivered safely without any damage.

With PostScan Mail, you could shop from any US e-commerce, have your packages delivered to any of our mail facility centers, from where they would be forwarded to any address of your choice.

If you’re a home-based business owner, we can help you receive and send packages keeping your residential address safe from intruders.

If you have multiple mail and packages, you can consolidate them into one large box, helping you save shipping costs and time.

Local Pickup:

All mail and packages are stored in PostScan Mail’s highly secured facilities, not just regular warehouses the way other virtual mailbox providers do. You can walk into our mailing facility anytime during business hours and pick up your mail or package.

This is highly cost-effective and convenient if you live close by or can commute there from time to time, as it saves you from paying money to forward mail and packages. While most virtual mailbox providers shun away from providing local pickup, PostScan Mail gladly offers this service.

Free mail storage:

Another feature that made PostScan Mail stand out from the crowd is its free mail storage feature for up to 30 days. We help you hold your mail for up to 30 days free of charge without a hidden charge.

Apart from physical mail storage, we also offer free cloud storage for your account as long as it’s active.

If the 30-day free period expires and you want us to store your mail a little longer, you can easily do so by paying a budget-friendly monthly fee to have your mail kept safely till you are ready to pick them up or have them forwarded to your address.

That’s not all! We also offer seven days of free package storage, and if you wish to keep them longer, you can do so for as little as 10 cents per pound per day.


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