Secure Facilities
Mail is received and stored in secure, monitored facilities.
What Is a Virtual Mailbox?
A virtual mailbox gives you a real street address to receive mail and packages. Your incoming mail is shown in your secure online account, where you can view images and choose what to do next — scan, forward, store, shred, or recycle.
How Does a Virtual Mailbox Work?
Get started in minutes. It’s a simple and secure process.
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1
Choose an Address & Plan
Select a real street address at one of our locations and pick a plan that fits your needs.
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2
Complete USPS Form 1583
Verify your identity by completing the required USPS Form 1583 online.
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3
Receive Mail Online
We receive your mail and upload images to your secure account.
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4
Choose What Happens Next
Request scans, forwarding, storage, shredding/recycling, or local pickup (where available).
What Can You Do With Your Online Mailbox?
Flexible options to manage your mail the way you want.
Envelope Viewing
See images of your incoming mail online.
Open & Scan
We open and scan your mail to a PDF.
Mail Forwarding
Forward to any U.S. or international address.
Storage
Keep your mail in secure storage for as long as you need.
Shredding / Discarding
We securely shred or recycle unwanted mail for you.
Local Pickup
Pick up your mail at select locations.
Package Handling
Receive and manage packages (where available).
Virtual Mailbox for Business
A virtual mailbox is a professional and flexible solution for small businesses, remote teams, freelancers, and home-based businesses. It helps you separate your personal and business mail, stay organized, and manage everything online.
Information note: Address acceptance for LLC formation, banking, licensing, taxes and other regulated uses depends on the institution, jurisdiction, and selected address.
Who Uses a Virtual Mailbox?
Our customers include individuals and businesses across a variety of lifestyles and industries.
Small Business Owners
Keep your business mail professional and organized..
Travelers / RVers / Digital Nomads
Access your mail from anywhere in the world.
Expats & International Users
Maintain a U.S. address while living abroad.
Remote Teams
Centralize mail for distributed team members.
Individuals
A secure and convenient way to manage personal mail online.
Virtual Mailbox vs. USPS PO Box
See how a virtual mailbox compares to a traditional PO Box.
| Feature | Virtual Mailbox (PostScan Mail) | USPS PO Box |
|---|---|---|
| Address Format | Real street address (not a PO Box) | PO Box address |
| Online Mail Visibility | View envelope images online | Not available |
| Content Scans | Yes, on demand | Not available |
| Forwarding | Domestic & international | Limited (U.S. only) |
| Packages | Yes (where available) | Limited size restrictions |
| Physical Access | Manage everything online or pickup | Must visit post office in person |
Virtual Mailbox Price Plans
Simple, transparent pricing. Choose the plan that fits your needs.
(2 months free)
starter
As low as $10/moAs low as $15/moAs low as $20/moAs low as $25/moAs low as $30/moAs low as $35/moAs low as $40/moAs low as $45/moAs low as $10/moAs low as $15/moAs low as $10/mo
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Letters or Packages30 items per month
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Recipients1
standard
As low as $20/moAs low as $25/moAs low as $30/moAs low as $35/moAs low as $40/moAs low as $45/moAs low as $50/moAs low as $55/moAs low as $35/moAs low as $20/moAs low as $25/mo
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Letters or Packages60 items • 5 free Open & Scans*
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Recipients2
premium
As low as $30/moAs low as $35/moAs low as $40/moAs low as $45/moAs low as $50/moAs low as $55/moAs low as $60/moAs low as $65/moAs low as $45/moAs low as $30/moAs low as $35/mo
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Letters or Packages120 items • 10 free Open & Scans*
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Recipients4
(2 months free)
View Full Plans, Fees & Pricing→
- No setup fees
- Change or cancel anytime
- All plans include secure online access
How to Choose a Virtual Mailbox Service
Consider these key factors to find the right solution for your needs.
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Address Availability
Choose a location that works for you.
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Mail Volume
Make sure the plan fits your expected volume.
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Scans
Check scan credits and per-page costs.
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Recipients
See if you can add team members.
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Forwarding Options
Look for domestic and international options.
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Package Handling
Confirm package support and size limits.
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Storage Duration
Check how long mail is stored.
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Security & Privacy
Ensure proper safeguards are in place.
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Total Cost
Consider monthly fees and additional service costs.
Security and Privacy
Your mail and personal information are handled with care.
Identity Verification
We verify your identity using USPS Form 1583.
Encrypted Account
Your account is protected with industry-standard encryption.
Trusted Partner
A reliable service with a proven track record since 2006.
Happy Customers
They love us!
Securely receive your mail and package deliveries
Choose from 1,000+ locations across the United States and internationally.
