1 Virtual Mailbox (1)
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Virtual Mailbox

Our virtual mailbox service allows you to view and manage your mail and package deliveries online. Whether you receive a small amount of personal mail or manage a high volume of business correspondence, PostScan Mail securely receives your mail and scans it into your online account for easy access. You can review your incoming mail from any web-enabled device at any time.

After signing up and selecting a virtual mailing address, you gain access to the PostScan Mail platform, where all mail and package deliveries are displayed in one place. Your virtual mailing address is a real physical street address suitable for both personal and business use, and locations are available for in-person visits if needed. To begin receiving mail, simply provide this address to your senders or submit a USPS change-of-address request to redirect your mail to PostScan Mail.

2 Mail Forwarding (1)
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Mail Forwarding

PostScan Mail’s mail forwarding service allows you to have your physical mail delivered wherever you are. Simply provide a shipping address and choose your preferred carrier, including USPS, UPS, FedEx, DHL, or Canada Post. We securely package your mail items and forward them to any U.S. or international destination.

Before each shipment is sent, our system automatically validates the destination address to help ensure successful delivery. You can track all outgoing shipments directly from your account, including the selected shipping method, associated costs, and real-time tracking updates.

3 Mail Scanning (1)
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Mail Scanning

Once mail items are delivered to your virtual mailbox, you can request that they be opened and scanned. Our trained operators securely open each item, scan the contents, and upload the digital files to your online account. You can view scanned documents directly in your mailbox, download them as PDFs, print them, or forward them by email.

All scanned content is stored in your virtual mailbox for easy access and future reference. After reviewing the contents, you can decide how the physical mail should be handled, including forwarding, recycling, secure shredding, or local pickup. Digital copies can be kept for future access or permanently deleted at your discretion. After scanning, you can also generate an AI Mail Summary to quickly review key details and action items.

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AI Mail Summary

AI Mail Summary analyzes your scanned mail and generates a clear, structured summary of the content. Instead of reading every page manually, you can quickly identify important details such as key dates, deadlines, amounts due, and required actions.

With a single click, you can generate a summary for any scanned mail item directly within your virtual mailbox. You can also resummarize the content at any time if needed.

AI Mail Summary helps individuals, businesses, and enterprise teams review mail more efficiently and make informed decisions without changing their existing workflow.

4 Package Management (1)
Package Management

Package Management

PostScan Mail allows you to receive packages from all major carriers. When a package arrives, we scan the shipping label, record its weight and dimensions, and store it securely at the location. You will receive an email notification and can log into your account at any time to view and manage your inbound packages.

Packages can be picked up locally or shipped to your preferred destination. You may also choose to consolidate multiple packages into a single shipment. When consolidating, items are repackaged and updated weight and dimension details are provided to help reduce shipping costs.

This service is well suited for businesses managing inbound inventory or e-commerce operations, as well as individuals who want a secure delivery address and protection against lost or stolen packages.

5 Secure Shredding (1)
Secure Shredding

Secure Shredding

Protect your privacy and sensitive information with PostScan Mail’s secure shredding service. You can request secure shredding for mail items you no longer need, ensuring confidential documents are disposed of properly.

For non-sensitive junk mail, free recycling is also available. If a mail item contains confidential or personal information that requires secure disposal, shredding can be requested for a nominal fee in addition to your monthly subscription.

6 Mail Storage (1)
Mail Storage

Mail Storage

Keep your physical mail and packages secure with onsite storage at PostScan Mail locations. Your items are safely stored until you decide how they should be handled. Each account includes 30 days of free mail storage and 7 days of free package storage.

When an item approaches its free storage limit or begins accruing storage fees, you will receive a notification in your mailbox to help you manage costs. At any time, you can choose to pick up, forward, recycle, or securely shred your stored mail and packages.

7 Online Mail Management (1)
Digital Mail Management

Online Mail Management

Organize and manage your digital mail easily within your secure virtual mailbox. Sort, filter, archive, and search your mail for quick access and complete visibility.

Similar to email, your dashboard allows you to filter by status, search by sender, and organize items into folders. You can view scanned documents instantly and generate AI-powered summaries that highlight key details, important dates, and required actions.

For organizations that require deeper integration, the PostScan Mail Developer API allows enterprise teams to connect mail activity with internal systems and workflows.

8 Recipient Management (1)
Recipient Management

Recipient and User Management

PostScan Mail allows you to add recipients and users to your virtual mailbox account. Recipients represent additional individuals or business names for which you receive mail. Mail delivered to a recipient is scanned and uploaded into your mailbox, allowing you to manage all related mail from one account.

Users have their own mailbox view while using the same mailing address. As the primary account holder, you can see mail items assigned to all users, while each user can only access items assigned to them. User accounts are well suited for family members, employees, or departments that need to receive mail separately.

All recipients and users must submit a notarized USPS Form 1583 authorizing PostScan Mail to receive mail on their behalf. This process helps verify identity and provides protection against identity theft or fraudulent mail activity.

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00 Virtual Mailbox

Multi-Address Mailbox

Businesses operating across multiple states often face challenges with compliance, registration requirements, and maintaining a physical presence. PostScan Mail’s Multi-Address Mailbox allows you to manage multiple mailing addresses across different states from a single account.

With a single login, you can maintain compliant business addresses in every state where you operate, view and manage mail from all locations in one unified dashboard, and request services such as open and scan, forwarding, or storage without switching between accounts. Billing is simplified with one account and a single payment method.

This feature is ideal for corporations, LLCs, and professional service firms that require registered addresses in multiple states. It can also be useful for individuals managing mail for family members in different locations, allowing everything to be handled securely within one account.

9 Mail Notification & Alerts (1)
Mail Notification Alerts

Mail Notifications and Alerts

You will receive email notifications whenever new mail is received, including an image of the outside of the mail item. Email alerts are also sent when open and scan requests are completed, with scanned content provided as a PDF, and when mail forwarding requests are processed.

In addition to email notifications, PostScan Mail offers SMS alerts for mail and package forwarding events. These alerts include updates when an item is in transit, delayed, or successfully delivered to its destination.

10 Privacy And Security Settings (1)
Privacy And Security

Privacy and Security Settings

PostScan Mail is built with privacy and security in mind. We use encryption and secure protocols to help protect your data and maintain confidentiality when managing your mail online.

For organizations that handle sensitive or regulated information, PostScan Mail supports HIPAA-aligned mail handling. Customers can enable HIPAA-compliant processing on a per-address basis, ensuring mail is handled only at locations that follow enhanced privacy, access control, and secure handling procedures. This option is well suited for healthcare providers, legal professionals, financial institutions, and other organizations with stricter compliance requirements.

PostScan Mail also includes several security features to help protect your account. Two-Factor Authentication adds an additional verification step during login, reCAPTCHA helps prevent automated attacks and unauthorized access attempts, and active session management allows you to review and log out of active sessions to keep your account secure.

11 Premium Support (1)
Premium Support

Premium Support

PostScan Mail provides customer support seven days a week via phone, email, and chat. Our team is available to assist with account setup, general questions, and mail-related requests.

You may also visit any PostScan Mail location for assistance. Each virtual mailbox account includes a direct phone number for your assigned location, allowing you to contact local staff when immediate help is needed.

Pricing
Flexible Plans

Standardized Pricing

PostScan Mail offers three subscription plans: Starter, Standard, and Premium. While the Starter plan begins at $10 per month, pricing may vary by location. Incoming mail limits, open and scan allotments, and the number of included recipients are standardized across all locations.

Additional fees may apply depending on usage. These may include exceeding your mail or open and scan limits, requesting mail forwarding (which includes a per-item handling fee plus shipping costs), or storing mail beyond the included 30 days for mail and 7 days for packages. Fees may also apply for exceeding recipient limits, requesting secure shredding, or receiving oversized packages. Some locations charge a small fee for mail pickup, while many offer free local pickup.

If you need help selecting a plan or reviewing pricing for a specific location, our team is available to help you choose the option that best fits your needs.

Two Factor Authentication (2fa)

Two-Factor Authentication (2FA)

Enhance your account security with two-factor authentication. This feature adds an additional verification step beyond your password, helping reduce the risk of unauthorized access. When enabled, 2FA helps ensure that only authorized users can log in to your account.

Recaptcha Integration

reCAPTCHA Integration

PostScan Mail integrates reCAPTCHA to help protect against automated attacks and unauthorized access attempts. This tool helps verify legitimate users and prevent bot-driven login activity, adding an additional layer of account protection.

Session Management

Session Management

Monitor and manage all active sessions associated with your account. If you are concerned about a forgotten login on another device or need to remove access quickly, you can log out of all active sessions with a single action to help keep your account secure.

Encryption Protocols

Encryption Protocols

PostScan Mail uses secure encryption protocols to help protect your data during transmission and while stored within the platform. These safeguards help maintain the confidentiality and integrity of your account information and scanned mail content.

Securely receive your mail and package deliveries

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