Features

Our virtual mailbox service allows you to view and manage your mail and package deliveries online. Whether you receive a small amount of personal mail or handle high volumes of business correspondence, PostScan Mail securely receives your mail and scans it into your online account for easy access. You can review your incoming mail from any web-enabled device, anytime.

After signing up and selecting a virtual mailing address, you gain access to the PostScan Mail platform, where all mail and package deliveries are displayed in one place. Your virtual mailing address is a real physical street address, suitable for both personal and business use and available for in-person visits if needed. To begin receiving mail, simply provide this address to your senders or submit a USPS change-of-address request to redirect your mail to PostScan Mail.

Once mail items are delivered to your virtual mailbox, you can request that they be opened and scanned. Our trained operators securely open each item, scan the contents, and upload the digital files to your online account. You can view the scanned documents directly in your mailbox, download them as PDFs, print copies, or forward them by email.

All scanned content is stored in your virtual mailbox archive for easy reference. After reviewing the contents, you can choose how the physical mail is handled, including forwarding, recycling, secure shredding, or local pickup. Digital copies can be retained for future access or permanently deleted at your discretion.

Protect your privacy and sensitive information with PostScan Mail’s secure shredding service. You can request secure shredding for mail items you no longer need, ensuring confidential documents are disposed of properly.

For non-sensitive junk mail, free recycling is available. If a mail item contains confidential or personal information that requires secure disposal, shredding can be requested for a nominal fee in addition to your monthly subscription.

Organize and manage your digital mail effortlessly with our virtual mailbox platform. You can sort, categorize, and archive your mail for easy access and efficient management.

Similar to email, the virtual mailbox includes filters to quickly sort mail by status, search for mail items by sender name, and organize both your physical and digital mail content into folders.

For organizations that require deeper integration, PostScan Mail also offers a Developer API that provides programmatic access to mail data and automation settings. This allows enterprises to integrate mail activity into internal systems, dashboards, or custom workflows. The Developer API is included with all PostScan Mail accounts at no additional charge.

Businesses operating across multiple states often face challenges with compliance, registration, and maintaining a physical presence. PostScan Mail’s Multi-Address Mailbox allows you to manage multiple mailing addresses across different states from a single account.

With one login, you can:

• Maintain compliant business addresses in every state where you operate
• View, scan, forward, and store mail from all locations in one dashboard
• Simplify billing with a single account and payment method

This feature is well suited for corporations, LLCs, and professional service firms that require registered addresses in multiple states. It is also useful for individuals managing mail for family members across multiple locations, all within one secure account.

Safeguard your sensitive information with PostScan Mail’s commitment to privacy and security. We prioritize data protection through encryption and secure protocols to help ensure confidentiality and peace of mind.

For organizations that handle sensitive or regulated information, PostScan Mail supports HIPAA-aligned mail handling. Customers can enable HIPAA-compliant processing on a per-address basis, ensuring mail is handled only at locations that follow enhanced privacy, access control, and secure handling procedures. This feature is designed for healthcare providers, legal professionals, financial institutions, and other organizations with stricter compliance requirements.

Our security features include:

• Two-Factor Authentication (2FA): Adds an extra layer of protection to your virtual mailbox account.

• reCAPTCHA Integration: Helps prevent automated attacks and unauthorized access attempts.

• Active Session Management: Allows you to view and log out of active sessions to keep your account secure.

PostScan Mail offers three subscription plans: Starter, Standard, and Premium. While the Starter plan starts as low as $10 per month, monthly pricing may vary by location. Incoming mail limits, open and scan allotments, and the number of included recipients are standardized across all locations.

In addition to the monthly subscription, additional fees may apply. These can include exceeding your mail or open and scan limits, mail forwarding (which includes a per-item handling fee plus shipping costs), and mail storage beyond the included 30 days for mail and 7 days for packages. Fees may also apply for exceeding recipient limits, requesting secure shredding, or receiving oversized packages. Some locations charge a nominal fee for mail pickup, while many offer free local pickup.

If you need assistance selecting a plan or understanding pricing details for your location, our team is available to help you choose the option that best fits your needs.