PostScan Mail enables e-commerce businesses to efficiently manage product returns—without needing a physical warehouse or return center. Returned items are securely received at your selected PostScan Mail address and instantly appear in your virtual mailbox for review and action.
From there, you can choose to consolidate multiple returned items into one shipment to reduce costs and streamline logistics, reship items directly to your own facility, fulfillment center, or a new customer, or hold and locally pick up packages if preferred.
All actions are handled directly through your PostScan Mail account, giving you full visibility, flexibility, and control over the return and reshipment process—no matter where you’re located.
Receive and process returns without the overhead of warehouse space or in-house logistics staff. PostScan Mail offers you a scalable, cloud-based solution that adapts to your growing business needs.
No costly leases, no storage complications. We store and manage your returned items for as long as you need—forward them, consolidate them, or hold them securely for future instructions.
View and manage your returns in real time using the virtual mailbox dashboard. You’ll see item photos, package details, and can make decisions on-the-fly from anywhere.
You decide what happens next—whether the package needs to go to your warehouse, be forwarded to another customer, or picked up in person. It’s all done seamlessly through your PostScan Mail account.
Join the growing number of e-commerce sellers using PostScan Mail to streamline returns. Reduce delays, simplify operations, and maintain a professional customer experience—without ever handling a single package yourself.
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PostScan Mail provides you with a secure return address where returned merchandise is received and logged. Once the item appears in your virtual mailbox, you can choose to pick it up in person, consolidate it with other packages, or forward it to a warehouse or directly to a new customer address.
Yes. After the returned item arrives and is scanned into your account, you can forward it to any address of your choosing—including direct-to-customer reshipments.
Not at all. Everything—from receiving, viewing, storing, and forwarding—is handled virtually through your PostScan Mail account.
Yes. The virtual mailbox platform allows centralized management of returns, whether they’re coming from one or multiple e-commerce platforms.
PostScan Mail charges simple, transparent rates for forwarding, consolidation, and storage beyond the included period. All pricing is visible in your account before confirming any request.
Absolutely. Our flexible model supports businesses of all sizes—from independent sellers to high-volume merchants looking to simplify reverse logistics.