Secure Mail Handling
Mail is processed and stored at your assigned mailbox location until you request an action.
What Is a Virtual Mailbox?
A virtual mailbox gives you a real street address to receive mail and packages. Your incoming mail is shown in your secure online account, where you can view images and choose what to do next — scan, forward, store, shred, or recycle.
How Does a Virtual Mailbox Work?
Start your setup online by choosing an address and plan, then complete the required identity verification.
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1
Choose an Address & Plan
Select a real street address at one of our locations and pick a plan that fits your needs.
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2
Complete USPS Form 1583
Complete USPS Form 1583 and the required identity-verification process so PostScan Mail can receive mail on your behalf.
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3
Receive Mail Online
We receive your mail and upload images to your secure account.
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4
Choose What Happens Next
Request scans, forwarding, storage, shredding/recycling, or local pickup (where available).
What Can You Do With Your Online Mailbox?
Flexible options to manage your mail the way you want.
Envelope Viewing
See images of your incoming mail online.
Open & Scan
We open and scan your mail to a PDF.
Mail Forwarding
Request forwarding to eligible U.S. and international destinations.
Storage
Store physical mail until you are ready to forward, pick up, or dispose of it. Free storage periods and storage fees vary by item and plan.
Shredding / Discarding
We securely shred or recycle unwanted mail for you.
Local Pickup
Pick up your mail at select locations.
Package Handling
Receive and manage packages (where available).
Why PostScan Mail
Why Choose PostScan Mail for Your Virtual Mailbox?
PostScan Mail combines a network of 1,000+ mailing addresses with AI summaries, Zapier workflows, multi-address management, and Developer API access.
U.S. & International Network
1,000+ Mailbox Locations
Choose from available mailing addresses across the U.S. and in select international markets.
New York, NY
Los Angeles, CA
Miami, FL
Austin, TX
London, UK
Scanned Mail Insights
AI Mail Summaries
Generate summaries of scanned mail that highlight key details, amounts, deadlines, and required actions.
EXAMPLE AI MAIL SUMMARY
✨ AI Summary
✨ AI Summary
Document:
Billing Statement
Billing Statement
Due Date:
November 15, 2026
November 15, 2026
Amount:
$180.00
$180.00
Action:
Review Required
Review Required
Automated Triggers
Zapier Workflow Automation
Connect PostScan Mail with the apps you use through Zapier to automate workflows for incoming mail, scans, AI summaries, shipments, pickups, and billing records.
Mail Arrives
→
⚡
Zapier
Zapier
→
Your Apps Integration & Scale
Integration & Scale
Developer API & Multiple Addresses
Use the Developer API to connect mail data with your systems and manage multiple PostScan Mail addresses from one account.
Virtual Mailbox for Business
A virtual mailbox lets businesses separate company mail from personal mail and manage incoming items remotely.
Information note: Address acceptance for LLC formation, banking, licensing, taxes and other regulated uses depends on the institution, jurisdiction, and selected address.
Who Uses a Virtual Mailbox?
Small Business Owners
Keep your business mail professional and organized.
Travelers / RVers / Digital Nomads
Access your mail from anywhere in the world.
Expats & International Users
Maintain access to a U.S. mailing address while living abroad.
Remote Teams
Centralize mail for distributed team members.
Individuals
A secure and convenient way to manage personal mail online.
Virtual Mailbox vs. USPS PO Box
See how a virtual mailbox compares to a traditional PO Box.
| Feature | Virtual Mailbox (PostScan Mail) | USPS PO Box |
|---|---|---|
| Address Format | Street address with PMB or # identifier | PO Box address; Street Addressing available at participating locations |
| Online Mail Visibility | View incoming envelope images online | Informed Delivery available for eligible accounts |
| Content Scans | Available on request, subject to plan | Not a standard PO Box service |
| Forwarding | Domestic and international forwarding options | USPS forwarding may be available; terms and duration apply |
| Packages | Package acceptance varies by location and plan | USPS packages; eligible private-carrier packages with Street Addressing at participating locations |
| Physical Access | Manage mail online; local pickup where available | Collect mail at the Post Office; access hours vary by location |
How Much Does a Virtual Mailbox Cost?
PostScan Mail virtual mailbox plans start at $10 per month or $8.33 per month when billed annually. Your total cost depends on your plan, location, mail volume, content scans, forwarding and shipping, storage, package handling, and additional recipients.
Virtual Mailbox Price Plans
Simple, transparent pricing. Choose the plan that fits your needs.
(2 months free)
starter
As low as $10/moAs low as $15/moAs low as $20/moAs low as $25/moAs low as $30/moAs low as $35/moAs low as $40/moAs low as $45/moAs low as $10/moAs low as $15/moAs low as $10/mo
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Letters or Packages30 items per month
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Recipients1
standard
As low as $20/moAs low as $25/moAs low as $30/moAs low as $35/moAs low as $40/moAs low as $45/moAs low as $50/moAs low as $55/moAs low as $35/moAs low as $20/moAs low as $25/mo
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Letters or Packages60 items • 5 free Open & Scans*
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Recipients2
premium
As low as $30/moAs low as $35/moAs low as $40/moAs low as $45/moAs low as $50/moAs low as $55/moAs low as $60/moAs low as $65/moAs low as $45/moAs low as $30/moAs low as $35/mo
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Letters or Packages120 items • 10 free Open & Scans*
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Recipients4
(2 months free)
- No setup fees
- Change or cancel anytime
- All plans include secure online access
Additional Fees
What Additional Costs Should You Consider?
Your plan includes a mailing address, online access, and plan-specific allowances. Additional fees may apply when you exceed included limits or request certain mail-handling services.
Extra Incoming Mail
$0.50 / extra item
Each mail item received above your plan’s incoming mail limit is charged at $0.50 per extra envelope or package scan.
Additional Open & Scan
$2.00 / item up to 10 pages
Additional Open & Scan requests are $2.00 per envelope for up to 10 pages, then $0.25 per additional page.
Mail Forwarding
$2.00 first item + shipping
Forwarding costs $2.00 for the first item and $0.50 for each additional item bundled into the same shipment, plus shipping.
Mail & Package Storage
Free storage period included
Mail is free for 14 days, or 30 days with an annual plan, then $0.05 per envelope per day. Packages are free for 3 days, or 7 days with an annual plan, then $0.10 per pound per day.
Additional Recipients
$5.00 / month each
Additional recipients or users are $5.00 per month each. Each additional name receiving mail requires USPS Form 1583.
Mail Shredding
$1.00 / item up to 10 pages
Mail shredding costs $1.00 per item for the first 10 pages, then $0.15 per additional page.
Local Pickup
Free at most locations
Most locations offer local mail and package pickup for free. Some locations may charge a nominal fee per pickup, so check the details for your selected address.
Need the complete fee schedule?
Other fees may apply for additional mailboxes, oversized packages, AI Mail Summary, HIPAA Compliance, and other services. Fees and service availability may vary by plan and location.
Fees, included allowances, and service availability may vary by plan and location. Review current pricing and your selected address for applicable terms.
How to Choose a Virtual Mailbox Service
Consider these key factors to find the right solution for your needs.
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Address Availability
Choose a location that works for you.
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Mail Volume
Make sure the plan fits your expected volume.
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Scans
Check scan credits and per-page costs.
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Recipients
See if you can add team members.
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Forwarding Options
Look for domestic and international options.
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Package Handling
Confirm package support and size limits.
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Storage Duration
Check how long mail is stored.
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Security & Privacy
Ensure proper safeguards are in place.
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Total Cost
Consider monthly fees and additional service costs.
Security and Privacy
Identity verification, encryption, and account controls help protect your mail and information.
Identity Verification
USPS Form 1583 and identity verification authorize PostScan Mail to receive mail for each approved recipient.
Data Encryption
Encryption protects account data and scanned mail in transit and at rest.
Account Protection
Two-factor authentication and session controls help secure account access.
Happy Customers
They love us!
Frequently Asked Questions
A virtual mailbox can be worth it if you travel, work remotely, run a business, live abroad, or want to manage physical mail online. It lets you review incoming items and request scans, forwarding, storage, pickup, shredding, or recycling. The value depends on your mail volume, location needs, and service fees.
PostScan Mail uses identity verification, data encryption, two-factor authentication, session controls, and mail-handling procedures to help protect your physical mail and account information. You can strengthen account security by using a unique password, enabling two-factor authentication, reviewing active sessions, and protecting the devices used to access your mailbox.
PostScan Mail plans start at $10 per month or $8.33 per month when billed annually. Your total cost depends on the plan, billing cycle, mail volume, scans, forwarding, shipping, storage, recipients, and selected location. Review the full plans and fees before choosing your mailbox.
No. Both services receive physical mail, but a virtual mailbox lets you view incoming items online and request content scans, forwarding, storage, or disposal. Some USPS PO Boxes support Informed Delivery and Street Addressing, but content scanning is not a standard PO Box service. Features vary by provider and location.
Yes. USPS Form 1583 is required to authorize a Commercial Mail Receiving Agency to receive mail on your behalf. Each approved adult recipient must complete the form and provide the required identity documents. PostScan Mail requires this process before activating your mailbox for mail delivery.
Yes. PostScan Mail can receive and manage eligible packages at participating locations. When a package arrives, you can view its information online and request forwarding, storage, or local pickup where available. Package acceptance, carrier restrictions, handling fees, storage limits, and available actions may vary by location and plan.
Yes. A virtual mailbox can separate company mail from personal mail and help you manage business correspondence remotely. Address acceptance for LLC formation, banking, licensing, taxes, government documents, or other regulated uses depends on the institution, jurisdiction, and selected address. Confirm the requirements before using an address for these purposes.
Yes. You can sign in to your PostScan Mail account from outside the United States to view incoming items and submit mail-handling requests. You can request content scans or forwarding to eligible domestic and international destinations. Shipping availability, costs, customs requirements, and item restrictions depend on the destination and carrier.
Securely receive your mail and package deliveries
Choose from 1,000+ locations across the United States and internationally.
