USPS Informed Delivery vs. PostScan Mail

Virtual Mailbox and Address Services Review

What is Informed Delivery by USPS?

Informed Delivery is an online notification system that allows you to preview incoming mail, track packages, set delivery instructions, or schedule re-deliveries.It is offered only to residential addresses and personal PO Box addresses in eligible zip code locations and isn’t for businesses.

You can check the availability of your zip code on the United State Postal Service website. The service is free; however, you must submit ID verification, proof of address, and have a USPS account to activate it.

The main goal of this service is to give you a remote preview of your mail from your computer or your smartphone before it arrives in your mailbox. And so, you can easily keep track of your mail or send out delivery instructions if needed.

How does it work?

When your mail arrives at the USPS Mail and Distribution centers, you receive an email notification with a greyscale image of the exterior of the letter-sized envelope.

This service is not available for packages or catalogs and magazines in most cases; you will only receive images of letter-sized mail processed through the USPS automated equipment.

However, you will receive package statuses with info like the tracking number (if available), estimated delivery date, and sender but no image.

You’ll receive email notifications for the first 10 images only, the rest will automatically appear in the Informed Delivery dashboard which you can access through the website or the USPS app.

The mail images will be displayed for 7 days as for package statuses; they’ll be displayed for 15 days of delivery before being removed.

You only have access to the exterior of the mail piece, not the inside content, simply to stay up-to-date with what mail you receive when you’re traveling or not home.

View your mail with PostScan Mail!

Plans start as low as $9.95/month
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What is the difference between PostScan Mail and USPS Informed Delivery?

Informed Delivery is great if you’re only interested in previewing your mail before it arrives to reassure delivery dates.

However, if you want to manage your mail and take action it won’t help you out much. PostScan Mail gives you full, online, remote access to your mailbox and allows you to carry out multiple actions for your mail and packages.

PostScan Mail grants you these smart features with very convenient plans:

Let’s check out the chart below for a comparison of features in each service.

  USPS Informed Delivery PostScan Mail
Mail Carriers Only USPS All Carriers (USPS, UPS, DHL, FedEx)
Exterior Image Yes Yes
Interior Content No Up to 100 mail pieces
Recipients Residents Only Unlimited
Physical Mail Storage No Free for 30 days
Cloud Storage 7 days per item Unlimited
Mailing Addresses Only USPS account address Over 20 addresses nationwide
Forwarding Service No Yes, to any address
Mail Management No Yes

View your mail with PostScan Mail!

Plans start as low as $9.95/month
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The PostScan Mail advantage:


Great Addresses – We partner with all the addresses in our network and with our standardized pricing, you get the same features and service regardless of location. Choose from some of the most desired locations in the country such as New York City, San Francisco, Los Angeles, Anaheim, and many more.


No Contracts – We are so confident here at PostScan Mail that we offer the option to upgrade, downgrade, or cancel the service at any time. PostScan Mail also promises the ultimate in privacy and security by implementing access restrictions on all collected data.



Comparing prices plans – NO hidden fees!

Incoming Mail

Mailing Address



$9.95 /month

30 items



60 items




$24.95 /month

120 items




Additional Fees

Addt'l Incoming Mail
Each additional mail item over your plan's incoming mail limit.
$0.25 per item
Mail Content Scanning 
Each open and scan will be charged based on item and number of pages.
$1 per envelope for up to 5 pages, then $1 for each additional 5 page scans.
Mail Forwarding
Mail items can be bundled into a single package and forwarded.
An estimate is provided at time of shipment, however fees may vary.
Mail Storage
Mail items are stored free for 14 days.
First 14 days included, then $0.05 per day.
Package Storage
Packages are stored free for 14 days.
First 14 days included, then $0.10 per pound per day.
Addt'l Mailbox Users 
You can add a dedicated mailbox for other individuals or businesses.
$5.00 per month, per additional user.

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